Best 232 Salesforce Interview Questions And Answers [2023] Updated

 


Salesforce is the world’s leading CRM service provider, with a market share of 23.8%. It is successfully fulfilling the CRM needs of organizations and is known for its quality cloud services, and is generating potential growth opportunities for professionals embarking on their journey in areas such as sales, marketing, product development, and engineering. We have curated Salesforce interview questions guide to make this unnerving interview process soothing for you. The blog also contains Salesforce technical interview questions and Salesforce testing interview questions, along with Salesforce QA interview questions and answers.

Salesforce provides immense career growth to an individual. Think of joining a professional online Salesforce training course to speed up your career growth. 

Let's start with the list of salesforce interview questions.

Basic Salesforce Interview Questions And Answers

This blog on Salesforce questions and answers comprises of well-researched questions listed by industry experts in the Salesforce field. Let’s explore these most common Salesforce technical interview questions along with answers to crack your Salesforce professional job interview effectively.

Q1). What is Salesforce CRM?

Salesforce is a cloud-based service as a software (SaaS) company. It has an application that users can access online. It uses a subscription pay-as-you-go business model. All data and information are kept in the cloud, making Salesforce available at all times from any device.

Q2). What are the advantages of Salesforce CRM?

Here are some of the top advantages of Salesforce CRM -

  • Guaranteeing faster and improved sales prospects.
  • Organizing a logical approach to client attainment.
  • Reducing cost and refining customer gratification.
  • Mechanization of monotonous and less significant tasks.
  • Improved competence and improved message on all fronts.

Q3). Explain the meaning of custom objects in Salesforce.

Custom items are ones that users have generated. They provide knowledge that is exclusive and crucial to their business. They serve as the brains of all applications and give data exchange a framework.

Q4). Describe the functionality of custom objects in Salesforce.

These custom matters must be well-defined first, and subsequent steps must be taken:

  • Link records with custom objects.
  • The custom object data are exhibited in custom lists.
  • Generate a custom tab for the custom object.
  • Structure page layouts.
  • Generating a dashboard & account for analyzing the custom object.
  • The custom tab, app, and entity can be shared
  • Get Salesforce Documentation in 24 Hours

Q5). Explain the object relationship summary.

In Salesforce, you can associate the standard and custom object accounts in a linked list. An Object By Object relationship summary completes it. Numerous types of associations can be created to attach specific business cases with exact customers. It is probably to create a custom relationship on an object and describe numerous relationship types. This is one of the most frequently asked Salesforce interview questions you cannot miss during preparation. 

Q6). Describe the functionality of custom objects in Salesforce.

Custom objects in Salesforce are non-entity and database tables. It supplies information linked to your corporation in Salesforce. Once you have a well-defined custom object, you can do the following things.

  • Generate custom fields
  • Subordinate the custom object with other records
  • In the conventionally related lists, it shows the custom object data
  • For the custom item, records track actions and responsibilities
  • Build page designs
  • For the practice object, generate a custom tab
  • To analyze custom object data, generate dashboards and reports
  • Share your convention tabs, practice apps, custom objects, and any additional related components.

Q7). Describe the meaning of the object relationship overview.

An object relationship overview in Salesforce is needed to associate conventional object records with normal object records in a linked list. In other words, tracking product flaws related to customer cases is supportive. You can describe diverse types of relationships by generating custom relationship fields on an object.

Q8). What are the reasons that can cause data loss in Salesforce?

Data loss may occur due to the following explanations in Salesforce.

  • Altering data and date-time
  • Varying to percent, figure, and currency from other information types
  • Altering from a multi-select picklist, checkbox, auto figure to other types
  • Shifting to multi-select picklist from any kind excluding picklist
  • Altering to auto-number excluding from text
  • Altering from text-area to email, mobile, URL, and text.

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